Shipping Policy

  • Free Shipping on orders over $95.
  • Enjoy fast shipping – most orders arrive within 1-2 business days.
  • Orders under $95.00 ship within 1-2 business days for just $15.99.
  • School supplies are delivered within 3-5 business days.
  • Auto dealer supplies are delivered within 3-6 days.

Shipping is free on orders over $95.00. Orders under $95.00 will incur a $15.99 shipping fee. Freight Item – Additional Delivery Fee Applies.

We aim to ensure your orders are shipped quickly and accurately. You’ll receive an order confirmation and tracking details via email.

Most orders are shipped via UPS on the same business day if placed before 3:00 PM in your time zone. Many orders are delivered the next business day, and most arrive within 1-2 business days. However, next-day delivery is not guaranteed due to potential stock shortages, weather conditions, or other factors outside our control. A few UPS items are shipped directly from the manufacturer and may have longer lead times.

Please note that transit times do not cover weekends, and deliveries are only made on business days (Monday to Friday).


Freight Items

Items that cannot be shipped via UPS, such as certain furniture and oversized products, incur a reasonable delivery fee. The shipping charge for oversized items is $109.00 for orders under $990.00 or a flat 10% of the order total for orders over $990.00.

Freight deliveries to business addresses are tailgate/dock deliveries and do not include inside delivery. The driver will unload items to the rear of the truck but will not assist with moving them inside. Inside delivery and setup services are available in most areas for an additional fee. For details, please email us at support@rupponoffice.com.

All truck deliveries require a signature, and someone must be present during business hours (Monday–Friday, 8:00 AM to 5:00 PM) to sign for the shipment. If you notice any visible damage, please document it on the bill of lading or delivery ticket before signing. If there is visible damage to the product upon delivery, it is recommended to refuse the delivery. All claims for damaged or missing items must be reported within 48 hours. IMPORTANT – Please retain all shipping materials and packaging for your order. Items not returned in their original packaging are ineligible for credit or replacement.